Privacy Policy: Your Trust, Our Responsibility

At Drbronnerusshop, we respect your privacy as deeply as we respect your skin. This policy explains how we collect, use, and protect your personal information — transparently and responsibly. By using our site, you agree to the practices described here.

1. Information We Collect

We only gather what’s necessary to serve you better:

  • Information You Provide: Name, email, shipping/billing address, and payment details when you place an order or contact us.

  • Automatically Collected Data: Through cookies and similar technologies, we may collect IP address, browser type, device information, and browsing behavior on our site to improve your experience.

  • Payment Information: All payments are processed through secure, encrypted gateways (like Stripe or PayPal). We do not store your full credit card details on our servers.

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and customer support.

  • To communicate with you about orders, updates, and occasional offers (only if you opt in).

  • To improve our website, products, and services based on anonymous analytics.

  • To comply with legal obligations and prevent fraud.

3. How We Protect Your Data

  • We use SSL encryption on all data transmissions.

  • Your personal information is stored on secure, access-controlled servers.

  • We regularly review and update our security practices to align with industry standards.

4. Sharing of Information

We never sell, rent, or trade your personal data to third parties for marketing.
We only share information when necessary with:

  • Trusted service providers (e.g., shipping carriers, payment processors) strictly to fulfill your order.

  • Legal authorities if required by law or to protect our rights and safety.

5. Your Rights & Choices

  • Access & Correction: You may review or update your account information by emailing us.

  • Opt-Out of Marketing: Unsubscribe from promotional emails anytime via the link in every email.

  • Cookies: You can adjust your browser settings to decline cookies, though some site features may be limited.

  • Data Deletion: You may request deletion of your personal data, subject to legal and operational requirements.

6. International Data Transfers

As a global brand, your data may be processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws (e.g., GDPR for EU customers).

7. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect data from minors.

8. Updates to This Policy

We may update this policy periodically. The latest version will always be posted here with the updated date.

9. Contact Us

For any privacy-related questions, requests, or concerns, please reach out:
Email: [email protected]