Shipping Policy: Globally Delivered, Thoughtfully Packaged

At Drbronnerusshop, we believe clean, ethical care should be accessible everywhere. That’s why we offer free worldwide shipping on every single order — no minimums, no hidden fees, just pure convenience.

1. Processing & Shipping Time

  • Order Processing: All orders are carefully hand-checked and packed within 1–3 business days (excluding weekends and holidays).

  • Delivery Timeline: Once shipped, your order will typically arrive within 6–12 business days to most global destinations.

  • Tracking Information: As soon as your order ships, you’ll receive an email with a tracking link so you can follow its journey to your doorstep.

2. Free Worldwide Shipping

  • Every order, big or small, is shipped free of charge to any address worldwide.

  • No codes required — the discount is automatically applied at checkout.

  • This is our way of saying thank you for supporting a cleaner, kinder way of living.

3. Shipping Carriers & Methods

  • We work with trusted global and local carriers (such as USPS, DHL, and regional partners) to ensure reliable and efficient delivery.

  • All packages are sent via standard tracked service, which balances speed and sustainability.

4. Order Tracking & Support

  • Can’t find your tracking email? Check your spam folder, or contact us at [email protected] — we’ll resend it promptly.

  • If your tracking shows no movement for more than 10 business days, please reach out. We’ll work with the carrier to locate your package and keep you updated.

5. Shipping Address & Corrections

  • Please double-check your shipping address at checkout. We are not responsible for delays or losses due to incorrect addresses.

  • Need to correct an address? Email us immediately. If your order hasn’t shipped, we’ll update it for you.

6. Customs, Duties & Taxes

  • Orders shipped outside the United States may be subject to import taxes, customs duties, or fees imposed by the destination country.

  • These charges are the responsibility of the recipient and are not included in your order total. We cannot estimate or control these fees, as they vary by country.

7. Packaging with Purpose

  • Your order arrives in 100% recyclable or biodegradable materials — because caring for your skin shouldn’t cost the Earth.

  • We minimize plastic and use filler made from recycled paper or plant-based materials.

8. Missing or Damaged Packages

  • If your package appears lost or arrives damaged, contact us within 7 days of delivery with photos of the packaging and product.

  • We’ll gladly send a replacement or issue a refund — and cover return shipping if needed.

9. Questions?

We’re here to ensure your experience is smooth from cart to delivery.
Email: [email protected]